Secure Document Signing Made Simple
Thank you for choosing Ekwindor for your document signing needs. We strive to provide the best possible service to our customers. This Refund Policy explains when and how you may be eligible for a refund for our services.
Please read this policy carefully to understand our practices regarding refunds.
If you have any questions about this policy, please contact our customer service team.
Ekwindor offers subscription services for document signing, and payment is processed at the beginning of each subscription period. We generally do not provide refunds for subscription fees, except as specified in this policy or as required by law.
If you believe there has been an error in your billing, or if you have any issues with your subscription, please contact our customer service team within 30 days of the transaction for assistance.
Refunds for subscription services may be considered in exceptional circumstances, and such refunds are at the discretion of Ekwindor.
For users who sign up for a trial period of our service, refunds may be available if the service does not meet your expectations or if you cancel within the trial period. Details of the trial period and refund eligibility will be provided at the time of signup.
Refunds for trial periods are intended to allow users to evaluate the service, and they must be requested within the specified trial period.
To request a refund during the trial period, please contact our customer support team with your account details and reason for the refund request.
Some services provided by Ekwindor, such as document processing fees, expedited services, or special requests, may be non-refundable. The specifics of these services and their non-refundable status will be communicated at the time of service request.
We recommend reviewing the terms of service and pricing before proceeding with these services.
If you are unsure about the refundability of a service, please contact our customer service team for clarification.
To request a refund, please contact our customer service team through the contact information provided on our website. Provide your account details, the service in question, and the reason for your refund request.
Refund requests will be reviewed on a case-by-case basis, and we may require additional information or documentation to process your request.
Approved refunds will be processed using the original method of payment, unless otherwise agreed upon. Please note that it may take several business days for the refund to appear on your account statement.
Ekwindor reserves the right to modify this Refund Policy at any time. We will notify users of any changes by posting the updated policy on our website. We encourage users to review the Refund Policy periodically to stay informed about our refund practices.
Continued use of our services after changes to the Refund Policy indicates acceptance of the updated terms.
If you do not agree with the changes, you may terminate your subscription and request a refund for any eligible services as per the terms of this policy.
If you have any questions or concerns regarding our Refund Policy, please contact our customer service team. We are here to assist you and ensure that your experience with Ekwindor meets your expectations.
Thank you for choosing Ekwindor for your document signing needs. We appreciate your business and are committed to providing quality service.
Contact us through the information provided on our website for any further assistance or inquiries.
Secure Document Signing Made Simple